Accessibility

Swiss Post Cargo undertakes to provide a website which is accessible to as much of the general public as possible, regardless of skills or technology. We are continually working to advance the user-friendliness and accessibility of our website.

Swiss Post Cargo is guided by the standards of the Web Content Accessibility Guidelines (WCAG 2.1), Level AA.

The Web Content Accessibility Guidelines are a recommendation for designing accessible Internet content. They were developed by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative. The Level AA guidelines set out the following requirements in particular:

• Perceivability through text alternatives for images, subtitles for audio content, ability to display content in different ways and change colour contrasts
• Operability through keyboard operation, colour contrasts, time limits for data entry, prevention of seizures and navigability.
• Understandability through readability, predictability and assistance with entering data.
• Robustness through compatibility with assistive technologies.

The website is verified and modified in line with the WCAG standards on a regular basis. If you encounter any problems, please let us know (accessibility@swisspost.ch).

Although Swiss Post Cargo endeavours to comply with the recognized guidelines and standards for accessibility and user-friendliness, it is not always able to guarantee this in all areas of the website.

The following sites are currently not compliant with WCAG Level AA or are only partially compliant:

Non-compliant:

• All customer portals (login)
• All online services: track and trace