Returns management

Our return service handles the complete processing of returns from Switzerland: your customers send their returns to our returns center, where the goods are inspected, picked, cleared through customs and transported back to the EU. We send data on returned items to your system immediately, so you can keep track of goods at all time.

• Return service

  Customers in Switzerland affix a return label on their returns and drop them off at a branch.
• Processing of returns

  At the returns center, we process returns based on your specifications, from simple picking to detailed checks.
• Customs clearance and transport

  We clear your returns through customs and transport them securely to the EU. To speed up this process, we use the original import data.